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CORONAVIRUS - PRACTICE UPDATE


Advice about coronavirus:
Patients with concerns about symptoms related to coronavirus are advised to dial 111, day or night, if they need help.  Please do not call your GP or come to the surgery.
If you require a sick note due to coronavirus, you can get this from the 111 website.

GP Appointments:
We continue to provide all initial GP contact via our online eConsult system (accessible via the practice website – www.oldmachar.co.uk under eConsult), or telephone or video call.  We expect this to continue for the forseeable future. Please DO NOT ATTEND THE SURGERY.

For booked appointments, a clinician will contact you by telephone (or video if you would prefer) as close to the time of your booked appointment as possible and will advise you as to the best course of action for your clinical query. Patients will only be seen face-to-face if the GP feels a physical examination is a necessity.

Practice Nurse Appointments:
The nurses continue to provide a significantly reduced service for those procedures deemed absolutely necessary.  Cervical screening has restarted as per Scottish Government guidelines - click here.  Routine nursing reviews of chronic illnesses are cancelled until further notice however we are trialling a new "online review" for some conditions including diabetes, COPD, asthma, and oral contraception - watch out for text messages for those that are included.  These measures are being taken to reduce the infection risk to our patients and our staff.

If you have a Face-2-Face appointment arranged:
1. If you develop symptoms consistent with corona-virus (fever, cough, shortness of breath, sudden loss of smell etc) please do NOT attend your appointment but ring reception for further advice.  
2. Only arrive just in time for your appointment. All accompanying persons should wait in their personal car if possible.
3. Upon arrival the receptionist will ask you to confirm you have no corona-virus symptoms and your temperature will be taken before entering the surgery.
4. ALL patients entering the practice will be asked to wear a face covering. Please bring your own face covering to use, but if you present at the practice without a face covering we will provide you with one.  Face coverings are not only to protect yourself but also the safety of other patients as well as our Doctors, Nurses & other staff members.  We thought this handy government link on ways you can make your own face coverings would be helpful; they don’t have to be a surgical masks - Click HERE.

Midwife/Health Visitor/Psychologist/Links Worker/Podiatry etc Appointments:
Whilst they usually consult within our building, services provided by health visitors, midwives, links workers, psychology, and podiatry are not controlled by the practice directly. Queries relating to provision of these services should be directed to the specific services. Routine appointments are significantly scaled back with these healthcare practitioners as this is currently government policy.  Vaccination services and baby checks will be continuing but with alternative arrangements.

Repeat Prescriptions:
Can be ordered via our telephone number and online as currently happens, but we would request that patients inform us of a "designated pharmacy" so that prescriptions can be forwarded directly there for collection rather than for pickup at the surgery. Alternatively ask your pharmacist/reception regarding the MCR/CMS system if you are on long term stable medications.

Medical Certificates and Letter Requests:
We are encouraging email of medical certificates rather than collection from the surgery. Our suggestion is to use our eConsult system to request medical certificates and other letter requests as this will provide us with an up to date email address in order to forward the certificate to you.  If you need a sick note due to coronavirus, don’t contact your GP or NHS 24. You can download an isolation note directly from NHS Inform here

The practice has received multiple requests for exemption letters relating to the recent Scottish Government announcement that face coverings will, by law, become compulsory in shops and when using public transport.  Should patients feel that they would be exempt on medical grounds relating to public transport and shops, a doctor’s letter is NOT needed for face covering exemption.  More information can be found here.

Online Appointment Booking:
Due to Coronavirus risks we have suspended all online bookings. The online system does not triage patients in the same way as receptionists. Please call the surgery on 0345-3370510 for an appointment. Online repeat prescriptions and eConsult services are not affected.  

Updated: 04 July 2020

Old Machar Medical Practice

Welcome to the web site of the Old Machar Medical Practice.

This longstanding practice has served the needs of the local community since 1901. Originally a two-doctor practice, we now have five full-time partners, seven part-time partners, and are a training practice for new GP trainees, medical students, and nursing students. Our aim is to provide a friendly and high quality medical service tailored to the needs of our patients.


This web site is designed to help you make the most of the services the practice provides, and we hope you will find it useful.

Please click on the links above to navigate to your area of interest

King Street Surgery Photo

King Street Surgery

Jesmond Surgery Photo

Jesmond Surgery

Address

526-528 King Street,                     
Aberdeen. AB24 5RS

Jesmond Drive,
Aberdeen. AB22 8UR

Contacts

Email: oldmachar.admin@nhs.net 
Phone:
0345 337 0510
Fax: 
01224 661670