Top Tips for eConsult use
1. Try to chose the specific medical condition you wish to consult about - if you know or are fairly certain what condition you are suffering from please select "I want help for my condition" and then pick the condition from the list. This provides us with the most appropriate information for your condition. You may find some questions seem repetitive but please answer as fully as possible – they help inform the doctor who is reviewing your information.
2. Please include nominated pharmacy if a prescription is likely to be required - If you think the doctor may prescribe medication for you please include the name of your preferred pharmacy when answering this section. This will help us to direct your prescription to the pharmacy of your choice. Prescriptions cannot be collected from the surgery during the Covid 19 pandemic.
3. To attach a photo you must pick a specific condition. Please include a photograph whenever you think it will be useful. This is especially important if you have a rash so we can more easily reach a diagnosis. Select "I want help for my condition" and then select either:
a. Any of the dermatology type conditions (e.g. acne, rash, hives, eczema, warts etc)
b. Breast problems for both men and women,
c. Cold/flu
, or
d. Eye-based templates
Please see the video below to help you to attach a photo to the eConsult.
4. Try to chose General Advice only when your condition is unknown or it does not fit into any of the condition categories.
